Links List 2.25.08

Posted February 25th, 2008 by Joe Pendry

ITIL is on our minds since we just returned from the Pink Elephant conference. So, what do IT auditors think about enterprise architecture? How does ITIL fit into the mix? Read some thoughts on that by the Enterprise Architecture blog.

Speaking of IT service management and architecture, take a look at this post about the productivity gap between mid-market and large IT shops when it comes to efficiency and processes.

IT Service Management blog gives a variety of factors to consider when implementing ITIL. Management support, security, and overall infrastructure top the list.

Testing does not always capture everything, according to Ronald Bartels. He shares a story of downtime and what happens when a system encounters too many updates at once.

It’s not necessarily the threat of viruses that gets most people worried about IT security; it’s actually the threat of downtime.