Links List 3.21.08

Website security strategies are reviewed by Jeremiah Grossman. The options he gives for dealing with security issues and potential downtime are bleak, and he calls for more options that allow the mitigation of vulnerabilities without having an impact on business operations.

If you’re using ITIL version 3, here are 25 errors identified by the IT Skeptic.

Mike Kavis at MadGreek shows us ways to effectively sell SOA to businesses. The trick is to consider what any good salesperson would do, and that is to talk in THEIR language and to their strengths. In essence give them what they want – the ability to automate processes and workflows, and most of all, save money.

Michael Krigsman gives examples in his post on five ways to fail at IT training. He cites lousy training, change management, and documentation as being among the top failure-inducing mistakes that IT implementation teams perpetrate against their projects.

Figures and numbers on VMWare are exploding over at James O’Neill’s blog where the comparisons between VMWare the Microsoft Hypervisor are resulting in lots of discussion.

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Filed Under: Downtime, IT Operations, ITIL, Security, Virtualization