Webinar: Best Practices for Application & Infrastructure Upgrade

We have blogged in the past about the difficulty with testing application upgrades. When upgrading applications, for example, how can IT groups be certain the implementation of these changes will not result in risk? Consider the risk associated with poorly planned upgrades to Microsoft Exchange or SAP.

IT’s About Uptime has partnered with the IT Process Institute (ITPI) to develop an in depth best practice guide on application upgrades. The full report will be available next week, but we invite you to attend a complimentary webinar discussing ITPI’s findings from their study on the execution of application and infrastructure upgrades. The webinar will feature best practices in the areas of:

• Production access control
• System configuration management
• Release management and pre-release testing
• Linking change to infrastructure and business process
• Process culture and exception management
• Incident and problem management

Join Kurt Milne of ITPI and our very own Dennis Powell for this 60 minute webinar on Tuesday, September 30, 2008 at 1 PM EDT. Please click here to register now!

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Filed Under: Change Management, IT Operations, StackSafe Corporate, Testing